How to create custom Incidents

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How to add new Incident types

  1. Click the Options menu and then click Lists & Options under the Software Settings section.
  2. Use the drop down list at the top of the screen to select Incident Types.
  3. To add a new Incident type, type the new incident description in the Add a new item field.
  4. Change the corresponding Default Demerit value by choosing from the Default Demerit Points drop down list.
  5. To prevent staff from changing demerit points when logging an incident, click the Lock Demerit Points radio button.
  6. To specify where the Incident will appear in Xuno, click the Show in Student General Summary and Show in Portal check boxes accordingly. IMPORTANT: Show in Portal will show a heading and date of the incident in the Parent Portal. For example - Chase Abbott - Verbal Incident - 01/02/2019.
  7. If you require staff to specify the action taken in response to the Incident, tick Show Action Fields.
  8. To allow the staff to send an SMS to the parents, click the Enable SMS radio button.
  9. Your changes are automatically saved when you edit the values.

How to modify Incident types

  1. Click the Options menu and then click Lists & Options under the Software Settings subheading.
  2. Use the drop down list at the top of the screen to select Incident Types.
  3. Select the incident you want to modify and click the Modify Fields button. Find the values you want to edit and change as required.
  4. The bottom table is for the standard fields that all incidents have presets for. To make them visible or hidden, click the Hide/Unhide icon. Tick the Required check box to make them a requirement.
  5. Your changes are automatically saved when you edit the values.

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