How to get more help or log a ticket

Call: 1300 067 478


Through Xuno: 

  1. Click on the Help icon 

  2. Click on Ask
  3. Enter the relevant details
  4. Click Send message

Making the most of your queries

When calling or emailing for support include the following information:

  1. Your name
  2. Your school
  3. Your contact information
  4. Details about the issue, including what is happening (what screens, steps, users, browsers etc)

Office Hours

Monday - Friday (closed public holidays and two weeks over Christmas)
8:30am - 5:00pm AEST

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